What are the fines for non-compliance with 10 DLC requirements?
- 10 DLC
- US Carrier Requirements
- SMS API
As part of the requirements from carriers, fines are being enforced for non-compliance. The impact of non-compliance could lead to significant fines and loss of service. Vonage will endeavor to contact users before enforcing fines and suspending services.
Note: Fines are per incident. It is feasible that a single account can incur multiple fines.
|Non-Compliance Description||Enforcement Deadline||T-Mobile Fine (Per Incident)|
For each of the third and any subsequent notification of a Content Violation involving the same Content Provider. Sending Messages that:
|Oct 1st 2021||$10,000|
Shared Short Code
A single Short Code that is utilized for the delivery of messages through a short code to or from multiple content providers specifically applies to reseller model use of Vonage.
|Jan 1st 2022 (TBC)||$10,000|
|Oct 1st 2021||$1,000|