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Canada Toll-Free


Definitions
A2P - Application to Person messaging
P2P - Person to Person messaging

 

Features:

  • All of North American Numbering Plan (NANP) uses the same toll-free numbers. 
  • All Vonage Numbers reach all NANP countries.
  • All of these Toll-Free are listed under "US Toll-Free" on Client Dashboard.
  • Toll-Free numbers can deliver to all Canadian carriers.
  • You will receive network delivery receipts instead of handset DLR’s when sending to Canada.
  • You will be charged for outbound and inbound SMS.
  • All Toll-Free SMS in Canada should be verified. Please see Verified Toll Free information here.  It is highly recommended that customers go through a verified sender process for optimal delivery. Please contact your Account Manager or support@nexmo.com for more info.

Restricted Campaigns for all CA Numbers

All CA Numbers traffic adheres to the CWTA guidelines. For more information please see CWTA Handbook

Cannabis

Emergency notifications

Betting

Gambling/Sweepstake

Get Rich Quick Campaigns

Multi-Level Marketing

Risk Investment Opportunities

Debt Collection

Credit Repair

Debt Consolidation

Lead Generation

Tobacco

Vape

Pornography

Profanity or Hate Speech

Pay Day Loans

Mortgage Loans

Student Loans

Stock Alerts

Cryptocurrency

Federally Illegal Drugs

Deceptive Marketing

Deceptive Work from Home Programs

Fraud/Scams

Auto Loans

 

Messages directed through Canadian operators shall not:

1. related to narcotics, marijuana, steroids, or other controlled substances, drug paraphernalia, ammunition, firearms, adult-oriented content or services;
2. involve purchases of real property, annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card;
3. offer for sale items before the sender has control or possession of the item;
4. offer for sale traveler’s checks or money orders, currency exchanges or check cashing;
5. provide credit repair or debt settlement services;
6. where the program includes “psychic service," specifically inform recipients that they will win a lottery or any games/contests, or become bankrupt/poor/destitute; or
7. make specific health-related diagnosis or tell a message recipient that he/she or anyone they know will die or become terminally ill

 

Behaviours that may cause blocking on Toll-Free:

Rotating toll-free senderID's

Short URLs (e.g. bit.lys)

 

Links

Canada LVN  Long Virtual Number - Local Area Code Numbers

Canada Shortcodes 5-6 digit numbers used only for SMS & MMS

Canada: SMS Features and Restrictions

Global SMS Features Overview (Outbound only)

Global SMS Numbers Features Overview

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