Call / Leg Data Retention Policy

Starting Monday, November 30th the data of the call legs that are stored for every member in a conversation will be retained for 30 days.

We are taking this step as a part of our efforts to increase the reliability and stability of the system while supporting larger volumes and delivering better value to our customers.

This means that API requests to /calls or /legs will return objects that are no older than 30 days.

If you are using the API endpoints for call legs retrieval for your own logging purposes, please make sure to change the frequency so your logs will include all the legs with no gaps.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request