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How do I change the email address for the primary user?


Objective

Updating the email address for the primary user on my Vonage API account.

Applies To

  • Email
  • Primary User
  • Account Dashboard

Procedure

To change the primary user's email address:

  1. Log in to your Vonage API account dashboard.
  2. From the left menu, select your username.
  3. Select Edit Profile.
  4. In the Email field, update the email address.
  5. Select Save Changes.
  6. Check your email to verify your email address.

Additional Information

If the primary user's email address is a personal mailbox, you may need to reset the password on the account first to gain access. Your company's IT department may have to reactivate the mail account to perform the password reset. Upon password reset, you can log in to the dashboard to modify the primary email.

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