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Fraud Prevention using Verify

 

Question:

As a Nexmo customer, how can I prevent fraud on my application?

How can I use Verify to prevent Fraudulent activity?

Answer:

Please see our guide on Best Security Practices for your Nexmo Account.

In addition, we suggest to monitor your Verify traffic on a regular basis:

  • Monitoring your conversion rates is a good start to prevent misuse because any sudden, drastic drop in conversion rates could be an indication of fraud. The conversion rate is calculated using the number of successful attempts by the total number of attempts (# of success verifications / # of total verifications).
  • You can monitor your Verify traffic in the Nexmo Dashboard under Verify > Analytics.
  • You can also keep track of your conversion rate based on the response you receive from the platform. Please refer to the documentation on how to track your Verify usage.
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