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Which IP addresses should I whitelist in order to receive HTTP requests related to my Messages and Dispatch traffic from Nexmo?

Question:

  • Which IP addresses do I need to add to my firewall?
  • Which IP addresses do you use to send Whatsapp requests to my Inbound or Status webhook URL?
  • Can I use a firewall and still receive inbound requests from you?
  • I am not receiving callbacks to my HTTP server. Why might this be?

Answer:

We strongly discourage IP whitelisting and encourage customers instead to verify the callbacks by using Signed Callbacks. Information can be found in our developer Docs.

If you are restricting inbound traffic, including status reports and delivery receipts, please whitelist the following subnets:

169.50.200.65 -169.50.200.78 (169.50.200.64/28)

169.63.86.161 - 169.63.86.174 (169.63.86.160/28)

119.81.44.1 - 119.81.44.14 (119.81.44.0/28)

169.60.146.17 - 169.60.146.30 (169.60.146.16/28)

169.50.165.81 - 169.50.165.94 (169.50.165.80/28)

5.10.112.113 - 5.10.112.126 (5.10.112.112/28)

69.59.247.1 - 69.59.247.254 (69.59.247.0/24)

69.59.248.1 - 69.59.248.254 (69.59.248.0/24)

69.59.249.1 - 69.59.249.254 (69.59.249.0/24)

69.59.250.1 - 69.59.250.254 (69.59.250.0/24)

69.59.251.1 - 69.59.251.254 (69.59.251.0/24)


Inbound Messages and Dispatch traffic from Nexmo might come from any of the IP addresses included in the referenced subnets. Also, please note that the messages and dispatch APIs do not support IP Whitelisting for media. 

Which IP addresses should I whitelist in order to receive requests related to my traffic from Nexmo?

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