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Issues with Alipay payments

Question

  • Why I do not see Alipay payment option in the Dashboard? 

 

Known Problem

Payment by Alipay is currently not available.

 

Workaround

You can now use WeChat Pay in all the same countries where we previously accepted AliPay. Alternatively you can also try using PayPal, debit/credit card or bank transfers.

 

Resolution

We are currently working to resolve this issue with our payments provider. Please follow this article to receive updates and confirmation when this is resolved.

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