Question
Does every call receive a completed event?
Applies To
- Completed Event
- Webhook
- Connect With Fallback
Answer
Every call that is successful, unanswered, or uses Connect with Fallback will receive a "completed" status event as well as an intermediary response such as "started", "ringing," and "answered"; unless you receive a "rejected" callback.
If you are using Connect with Fallback, then you will receive a final "completed" event once the call flow has finished signaling the Connect action has completed. If you return a new NCCO with a new Connect action, this is returned after the new Connect action has been completed.
