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How long does Nexmo store data for?

Questions:

  • How long does Nexmo store data for?
  • What is Nexmo's data storage policy (as per GDPR compliance)?
  • How is Nexmo complying with GDPR rules for personal data?

Solution:

Call records

Nexmo stores call detail records (CDRs) of your communications transactions including personal data for thirteen months. Customers may use the Redact API to remove personal data from these records.

Financial records

Nexmo internally stores CDRs for financial records for ten years. These records have no personal data.

Technical logs

Technical logs which are used to assist in the operation of the platform are stored for up to 30 days.

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