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How long does Vonage API store data?


Question

What is Vonage API's data storage policy (as per GDPR compliance)?

Applies To

  • Data Storage
  • GDPR
  • Compliance

Answer

Call Detail Records

Vonage API stores call detail records (CDRs) of your communications transactions including personal data for thirteen months. Users can remove personal data from these records with the Redact API.

Financial Records

Vonage API internally stores CDRs for financial records for ten years. These records have no personal data.

Technical Logs

Technical logs which are used to assist in the operation of the platform are stored for up to 30 days.

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