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What happens if the audio file download request fails?


Question

What happens if the audio file download request fails?

Applies To

  • Voice API
  • Call Recordings

Answer

The Vonage Voice API will request the audio files for Stream actions after it has downloaded the NCCO. If it encounters an issue when downloading your MP3 or WAV audio file, it will not reattempt the request, and the call will be silent.

Vonage will not retry the request if:

  • The request times out after 30 seconds.
  • The connection or socket has been closed before the request has been fulfilled.
  • Your server responds with an HTTP response stating an error (for example, 404, 503, etc.).
  • The URL is invalid.
  • There is an issue with your SSL certificate.
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