- Why are my SMS rejected when sending to my Virtual Number using Nexmo API?
- Why I cannot receive the inbound messages I sent using Nexmo API?
- What happens if I send inbound messages to my Virtual Number using Nexmo API?
We can't guarantee that Nexmo virtual numbers will be reached from non-domestic phone numbers, or by sending an outbound message through our SMS API's. In fact, sending outbound messages to a Virtual Number using the Nexmo API may result in the message being Rejected or Undelivered.
If your business use case requires being able to use our SMS API towards a Nexmo Virtual Number, please contact us on [email protected] with details on your case. We are able to enable a special routing configuration for your account so that any SMS sent from the Nexmo API to your Nexmo Virtual Number stays completely within the Nexmo platform.