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Can I port my existing phone number to Vonage API?


Vonage API supports porting for North America (NAM), and some countries in LATAM, EMEA, and APAC regions.

 

LATAM, EMEA, and APAC Porting

Porting outside of NAM can be more complex, as there are additional factors to be considered. These include compatible porting agreements to be in place between the losing and gaining carriers, and feature support being available on the gaining provider.

Porting is currently available for the countries and number types provided in the below table, but all need to be approved on a case by case basis.

The following would be considered by Vonage LNP when checking the portability:

  • Is a porting agreement in place between the losing and gaining carrier?
  • Can the gaining carrier support the same number type and features that you have today?
  • Can the regulatory requirements be adhered to?
  • Are there any service restrictions in place?
  • Are the numbers part of a wider, fixed range?

If the above conditions are met, and you would like to move forward with porting your LATAM, EMEA, or APAC numbers to Vonage, contact your account manager or api.sales@vonage.com to discuss pricing, scope out the portability of your numbers and present the associated costs. 

Country

Features

Number Type

Porting Available

Comments

Australia

Voice

Toll Free

Yes

 

Australia

Voice

Landline

Yes

Expected lead time to port can exceed 90 business days

Australia

SMS, Voice

Mobile

Yes

 

Austria

Voice

Landline

Yes

 

Belgium

Voice

Landline

Yes

 

Belgium

Voice

Toll Free

Yes

 

Belgium

Voice

Landline

Yes

 

Brazil

Voice

Landline

Yes

 

Brazil

Voice

Toll Free

Yes

 

Bulgaria

Voice

Landline

Yes

 

Cambodia

Voice

Landline

Yes

 

Chile

Voice

Landline

Yes

 

Czech Republic

Voice

Landline

Yes

 

Denmark

Voice

Landline

Yes

 

Finland

Voice

Landline

Yes

 

France

Voice

Landline

Yes

 

France

Voice

Toll Free

Yes

 

Germany

Voice

Landline

Yes

 

Germany

Voice

Toll Free

Yes

 

Greece

Voice

Landline

Yes

 

Hong Kong

SMS, Voice

Mobile

Yes

 

Hong Kong

Voice

Landline

Yes

 

Hong Kong

Voice

Toll Free

Yes

 

Hungary

Voice

Landline

Yes

 

Ireland

Voice

Landline

Yes

 

Ireland

Voice

Toll Free

Yes

 

Israel

SMS

Mobile

Yes

 

Italy

Voice

Landline

Yes

 

Japan

Voice

Toll Free

Yes

 

Japan - 03 number to business users only

Voice

Landline

Yes

 

Mexico

Voice

Landline

Yes

 

Netherlands

SMS, Voice

Mobile

Yes

 

Netherlands

Voice

Landline

Yes

 

Netherlands

Voice

Toll Free

Yes

 

New Zealand

Voice

Landline

Yes

 

New Zealand

Voice

Toll Free

Yes

 

Norway

Voice

Landline

Yes

 

Norway

Voice

Toll Free

Yes

 

Poland

Voice

Landline

Yes

 

Portugal

Voice

Landline

Yes

 

Romania

Voice

Landline

Yes

 

Russian Federation

Voice

Toll Free

Yes

 

Singapore

Voice

Landline

Yes

L3 are not portable (unless block of 10K numbers via special request)

L6 are portable, but it can take up to 4 weeks

Singapore

Voice

Toll Free

Yes

 

Slovakia

Voice

Landline

Yes

 

South Africa

Voice

Toll Free

Yes

 

Spain

Voice

Landline

Yes

 

Spain

Voice

Toll Free

Yes

 

Sweden

Voice

Landline

Yes

 

Switzerland

Voice

Landline

Yes

 

Thailand

Voice

Toll Free

Yes

 

United Kingdom

SMS, Voice

Mobile

Yes

 

United Kingdom

Voice

Landline

Yes

 

United Kingdom

Voice

Toll Free

Yes

 

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