- Can I port my existing number to Nexmo's platform for voice and sms?
- How long does a take to port-in my number?
Yes, you can port in your existing virtual phone number to Nexmo. There are a few requirements and items to note:
-- Supported in US and Canada only.
-- You can choose to port voice only or voice and sms.
-- The minimum quantity for which we can offer this service is 50 numbers in general.
-- It takes approximately 2-4 weeks to complete a port.
To begin a port request, we need the following information:
-- A list of the numbers you would like to port in .xls format. (US and Canada numbers should be seperated in the file)
-- Proof of Ownership (Copy of a recent invoice within the last 30 days) OR a LOA (Letter of Authorization)
-- The authorized users billing first and last name and billing account number
-- Desired port date and time. (Nexmo can not guarantee ports on desired dates but we will make best efforts to accommodate based on the underlying carriers provisioning schedules)
A portability check will be provided to you for all your numbers prior to the port.
To get started, please contact firstname.lastname@example.org.