Menu

TLS certificates for nexmo.com

 

Customers using the HTTP platform & SMPP over TLS services should note that Vonage is replacing the public TLS certificate on its *.nexmo.com URLs/endpoints on the 27th of August 2020.

Our platform currently uses a single wildcard nexmo.com certificate for every use case, which expires on September 3rd, 2020.

What's changing?

On 27th August 2020, our SMPP infrastructure will start using a new dedicated certificate, which can be downloaded in advance here: https://static.nexmo.com/tls/2020-07/smpp1.nexmo.com.pem

Our web sites, REST/API endpoints and the rest of our services handling encrypted traffic using our wildcard certificate, can be downloaded in advance here: https://static.nexmo.com/tls/2020-07/wildcard.nexmo.com.pem

See the troubleshooting section below for more details.

 

Will this change affect me?

This change will have no impact on most of our customers using HTTPS platforms since our new certificate will be signed by the major certificate authorities. We strongly recommend all our customers do not store this certificate in their environments as it is subject to change without prior notice. We encourage our customers to use standard best practices and trust the Certificate Authority (GoDaddy), which has signed our certificate.

 

Please note we can switch host IP addresses at any time and without notice to ensure high availability and transparent failover if needed.

Troubleshooting

If you face any certificate related rejection or need to update the chain of trust, please follow these steps:

 

Before 27th August 2020:

  1. Retrieve the new certificate from https://static.nexmo.com/tls/2017-06/wildcard.nexmo.com.pem
  2. Export it in the format you prefer.
  3. Import it into your application.

If you need to update the chain of trust, the intermediate CA certificate is available from:
https://cacerts.digicert.com/DigiCertSHA2SecureServerCA.crt.pem
and the root CA certificate is available from:
https://cacerts.digicert.com/DigiCertGlobalRootCA.crt.pem

 

After 27th August 2020:

SMPP

  1. Retrieve the new certificate from https://static.nexmo.com/tls/2020-07/smpp1.nexmo.com.pem
  2. Export it in the format you prefer.
  3. Import it into your application.

If you need to update the root certificate authority, this is available here: https://ssl-ccp.godaddy.com/repository/gd_bundle-g2-g1.crt

 

For any use case, except SMPP

  1. Retrieve the new certificate from https://static.nexmo.com/tls/2020-07/wildcard.nexmo.com.pem
  2. Export it in the format you prefer.
  3. Import it into your application.

If you need to update the root certificate authority, this is available here: https://ssl-ccp.godaddy.com/repository/gd_bundle-g2-g1.crt

 

Was this article helpful?
0 out of 0 found this helpful
Follow
Have more questions? Submit a request