Why do you not accept my webhook URL?

Problem/Symptoms

  • My webhook URL won't change to the new one I am trying to set, what's wrong?
  • Changes made to the Webhook URL don't stick

Cause

The URL has returned a non 200 OK response to our test of it

Resolution

Every time you input a webhook URL, we will first check the URL with no parameter and expect a 200 OK response. If the URL returns a non 200 OK response, we will not accept it.

To resolve this issue you need to make sure the webhook URL returns a 200 OK response when queried.

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