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Why do you not accept my webhook URL?


Symptom

My webhook URL won't change to the new one I am trying to set.

Applies To

  • Webhook URL
  • 200 OK Response

Resolution

Every time you input a webhook URL, we will first check the URL with no parameter and expect a 200 OK response. If the URL returns a non-200 OK response, we will not accept it. To resolve this issue you need to make sure the webhook URL returns a 200 OK response when queried.

Cause

The URL has returned a non-200 OK response to our test of it.

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