How do I set up automatic payments?


Setting up automatic payments (Auto-Reload) on your account.

Applies To

  • Billing and Payments
  • Automatic Payments
  • Auto-Reload


  1. Log in to your Dashboard.
  2. In the left sidebar, select your username to expand the menu.
  3. Select Billing & Payments.
  4. Select the Auto-Reload tab.
  5. To enable Auto-Reload, toggle the switch on.
  6. Under When my balance falls below, select a threshold value to automatically trigger a new payment.
  7. Under Automatically reload my account, define how much you want to reload (€) when your balance goes below your selected threshold.
  8. Select the desired payment method.
  9. Select Save.


Additional Information

If you don't see the option to turn on Auto-Reload, submit a Support request to have this feature enabled for your account. To learn more about Auto-Reload, see What is Auto-Reload?

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