Objective
Cancelling an an ongoing verification attempt in order to retry the verification.
Applies To
- Verify API
- Verification Request
Procedure
By default, Verify blocks an attempt to initiate another Verify request for the same number while there is already one ongoing. Therefore, do not implement a Retry button with another Verify call, as this would be rejected outright.
Retries should be implemented with two subsequent calls:
Use the Verify Control API to cancel an outstanding verification request.
Additional Information
Verify requests can only be cancelled before a TTS attempt has been made. If you attempt to cancel it after this time you will receive the following error: "Verification request [xxxxxxxxxxxxxxxxxxxxx] can't be cancelled now. Too many attempts to re-deliver have already been made."
For this reason, we recommend you keep your pin_expiry times as short as possible, especially while testing to a limited range of numbers.
