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Australia SMS Features and Restrictions


Overview

Australia is an extremely complex SMS market and numerous filters are in place. SS7 networks are gradually being shut down and a stable, direct connection is essential to ensure SMS delivery.

We are using fully featured connections, therefore dynamic Sender ID, concatenated SMS, and delivery to ported numbers are supported.

Sender ID

There are no additional Sender ID restrictions beyond those in our Acceptable Use Policy.

Content

SPAM Content

To ensure ongoing compliance with the Australian SPAM Act 2003, commercial SMS messages:

  1. Can only be sent with the consent of the recipient (the account-holder)
  2. Must include clear sender information
  3. Must contain an unsubscribe function

Failure to comply may lead to a number of penal actions by ACMA, including formal warnings, fines and mandated account suspension. If there are any special processes we should follow on our side to report SPAM to you, submit a Support request.

Other Features or Restrictions

Delivery Receipts

Telstra Australia (50501)

Delivery receipts are network-only receipts.

For all other networks, standard handset delivery receipts are to be expected.

Additional Information

For more information, see the following articles:

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