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France SMS Features and Restrictions


Sender ID

Sender ID is limited to short code and LVN delivery in France for A2P traffic.

Transactional Traffic

All transactional traffic will be delivered directly to carriers using 38XXX short codes used specifically for this traffic type. To ensure the traffic is identified as such, contact your account manager or submit a support request.

Marketing Traffic

Marketing or promotional content is limited to certain regulatory conditions. Any traffic not identified as transactional will automatically be subject to these regulatory conditions to avoid malfeasance.

Carriers will only accept delivery between 8:00 a.m. and 8:00 p.m. local time Monday to Saturday. Traffic sent outside these hours will be rejected.

Marketing traffic must add 'STOP au 36179' at the end of the SMS or messages will be rejected. Vonage will handle the reply to prevent further messages sent to this number.

LVN Delivery

French networks do not allow numeric Sender IDs that are not virtual numbers, to avoid spoofing of identities. For Lycamobile, all Sender IDs will be replaced with a local French Number.

Outbound messages from French Long Virtual Numbers are throttled at 1 SMS every 2 seconds. Vonage virtual numbers are available in the Numbers tab of the account Dashboard (only for P2P traffic for France).

LVNs must only be used for P2P traffic. Carriers will block excessive use of these LVNs, over approximately 500 SMS per LVN per day.

Other Features or Restrictions of Note

M-2-M

Currently we are unable to support machine to machine traffic via our french routes.

Unicode

Unicode messages are supported over Orange, SFR, and Free networks. Bouygues Telecom only accepts some Unicode characters at this time.

Delivery Receipts

DLRs are fully supported and considered reliable.

Additional Information

For more information, see the following articles:

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