Philippines (Direct route)

The Philippines is a major growing sms market but one which has many problems associated with message delivery.  Carriers are implementing more and more spam filters to prevent A2P traffic reaching their network via international SS7 routes and large amount of messages on these cheaper routes are being blocked. Additionally, spam filters often return fake delivery receipts and do not discriminate between spam and legitimate traffic.

Nexmo is pleased to announce that we are now using Adaptive Routing and a direct connection via Globe to all networks in the Philippines! This is a high-quality, stable route which will help to guarantee message delivery in the Philippines.

Sender ID: please note that generally all Sender IDs are overwritten to ensure delivery.

If your SMS volumes exceed 1 million SMS per month, you can register Alphanumeric Sender IDs through us by contacting your account manager. 
Delivery receipts: Handset delivery receipts are not available.

Supported content and encoding: Unicode is not supported on any Philippines network.

There are also a number of restrictions concerning supported characters. The officially supported ones are:

ABCDEFGHIJKLMNOPQRSTUVWXYZ abcdefghijklmnopqrstuvwxyz % & ' ( ) * + - . / : ; ! " # < = > ? $ @ 0123456789 

Restricted content: The following types of traffic are not allowed, and are considered spam:
Adult Content - any advertisement promoting nudity/profanity/violent
Alcohol - any advertisement promoting alcohol
Drugs - any advertisement promoting the use of drugs and other illegal substance
Gambling - any advertisement promoting gambling
Election - any advertisement promoting a candidate for elections
Tobacco - any advertisement promoting the use of tobacco

Commercial and promotional advertisement, surveys and other broadcast/push messages shall be sent only to subscribers who have prior consent or have specifically opted-in to receive messages.

Summary of Supported Features
Handset delivery receipts - No 

Dynamic Sender ID - No , default senderID will be forced to NXSMS
Unicode - No 

Concatenated Messages - Yes, maximum 3 parts are supported 


Have more questions? Submit a request