UAE: SMS Features and Restrictions


As with many countries in the Middle East, SMS messages to the United Arab Emirates (UAE) are heavily filtered by carriers. In many cases, even legitimate application to person traffic is blocked and so cheap signalling/roaming links do not deliver well especially for high value content such as password delivery or alerts. Additionally, carriers in the UAE filter non-direct routes even more heavily than direct ones and in some cases send fake delivery receipts.

In order to pass through this filtering Nexmo uses our new Adaptive Routing to all networks in the UAE. This includes our new local direct connections, which means you will be able to bypass filters as well as improve delivery.

Sender ID:

Sender ID will be replaced by an alpha sender or a random international numeric sender in order to ensure delivery.


Adult content:

Adult content is not allowed.

Political content:

Political content is not allowed.

Religious content:

Religious content is not allowed.

There are no other additional content restrictions beyond those in our Acceptable Use Policy


Unicode is supported.

Concatenated messages:

Concatenated messages are supported.

Other features/restrictions of note:

Delivery Receipts:
Handset delivery receipts are supported.


Global SMS Features Overview (Outbound only)

Global SMS Numbers Features Overview


Was this article helpful?
2 out of 3 found this helpful
Have more questions? Submit a request