Malaysia (Direct route)

Malaysia is a major SMS market which is continuing to grow in size. Along with this growth however, many problems are arising. Carriers in Malaysia are implementing more and more spam filters to prevent A2P traffic reaching their network via international SS7 routes. Spam filters can sometimes return in fake delivery receipts and don’t discriminate between spam and legitimate traffic. Therefore, you may think the route is working fine when it is not, in reality a large amount of messages on low cost signalling routes are being blocked. Therefore Nexmo is pleased to announce that we are now using a direct connection to all networks in Malaysia.

This will improve the “real” delivery ratio and allow sensitive applications such as financial alerts and password delivery to reach the phone. It is a high-quality, stable route which will help to guarantee message delivery in Malaysia.

  • Our routes into Malaysia (MCC=502) can support unicode and binary.
  • Concatenated messages are supported to all networks except DiGi (502 16)
  • Sender IDs are all overwritten with a random Malaysian number or occasionally a shortcode 
  • Delivery receipts are network receipts and not handset ones and therefore should not be taken as an accurate measure of delivery
  • Please note that "RM 0.00 " (with a space after the last 0) may be added to message bodies. This is done to inform end users that they were not charged to receive this message. If you have not added this to your message body, the operator will automatically add it and may compromise the maximum length of your SMS. 

Malaysia virtual numbers

Our SMS+Voice Virtual Numbers in Malaysia are not to be used for transactional or marketing purposes. Doing this could end up with the number getting blocked by the local operators.

Please note that the Malaysia virtual number route supports concatenated message only when sending in Unicode. However, this is not guaranteed to work all networks.


Please aware that gambling , adult, racial and religious contents are prohibited towards all Malaysia networks.



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