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Jordan: SMS Features and Restrictions

Nexmo uses our new Adaptive Routing throughout Jordan to ensure messages are delivered. We are using a local connection as our main supplier and several others as backup ones in order to minimize downtime.

Sender ID:

For Zain and Orange, any generic senders are currently being blocked ex. 'Verify','SMS','Message', or 'InfoSMS'.

Pre-registered Sender ID:

Due to filtering for Zain, traffic needs to be pre-registered for proper delivery. 

Content:

There are no additional content restrictions beyond those in our Acceptable Use Policy

A2P:

Carriers in Jordan, have implemented spam filters to prevent A2P traffic reaching their network. Spam filters can return in some cases fake delivery receipts and don’t discriminate between spam and legitimate traffic. What makes delivery highly unlikely to that market is the sophisticated spam filter of Zain, which has over 70% market share.

Marketing:

Please note that advertising/marketing messages require you to add the prefix “adv” before the sender id e.g FROM=”adv Nokia” to be in line with the Telecom Regulation Commission of Jordan. Also these promotional messages should not be sent after 9:00 PM Amman time (GMT + 3:00).

Adult content:

As with all of the Middle East, you may not send any adult content.

Other features/restrictions of note:

Delivery Receipts:
Delivery receipts are not always reliable due to the spam filters in place.

Links:

Global SMS Features Overview (Outbound only)

Global SMS Numbers Features Overview

 

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