Pre-approved US Short Code Keyword requirements - Is it case sensitive? Any length limitation?

No, we will convert everything to lower cases. For example, if the keyword is “pizza” and user texted “Pizza”. It will work. 

No real length limit But we recommend to keep it short and simple. 

When a keyword is created, it will include all the variation of the keyword automatically. e.g. TAXI taxi TaXi

Have more questions? Submit a request