How do I cancel a pre-approved short code or other number from my account?


**Vonage Customers Using US Shared Short Codes **

T-Mobile and AT&T’s new code of conduct prohibits the use of shared originators, therefore, Shared Short codes will no longer be an acceptable format for A2P messaging. 
  • Vonage customers using a Shared Short Code, must migrate SMS traffic to either a 10DLCToll Free SMS Number, or  Dedicated Short Code
  • Vonage customers using our Shared Short Code API must migrate to either our SMS API or Verify API 
  • Customers using Dedicated Short Codes are not affected by these changes within the scope of 10DLC."


  • How do I cancel an LVN?
  • How do I cancel a pre-approved short code?

You can cancel your shared short code or LVN number by clicking on the "Delete" link in the Your numbers section of the Nexmo Dashboard.

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