Question
In which countries can I get SMS or voice numbers through Vonage?
Applies To
- SMS
- Voice
- Numbers
- International Reach
Answer
SMS-Enabled Numbers
For SMS-only number features, see SMS Numbers Features Overview.
Long virtual numbers are designed to send and receive inbound SMS from your local market. For example, US long virtual numbers will be able to receive incoming SMS from US mobile phones.
SMS + Voice-Enabled Numbers
For combined SMS and voice number features, see SMS + Voice Numbers Features Overview.
Dual-enabled numbers can send and receive SMS and make and receive phone calls.
Voice-Enabled Numbers
For voice-only number features, see Voice Numbers Features Matrix.
Voice numbers can make and receive phone calls. Each country has different service features.
Toll-Free Numbers
For Toll-Free number features, see Toll-Free Numbers Features Overview.
Toll-Free numbers are not accessible from international destinations or pay-phones.
Local and International Reach
What is Local or International reach?
We can't guarantee that the inbound number can be reached from non-local phone numbers or from other SMS APIs and short codes. However, some do successfully receive inbound messages from abroad.
Where international says 'Likely', this means we are told the numbers have international reach, but the number provider has not confirmed the networks they have inbound reach from, hence we promote on a best efforts basis.
If you need to receive SMS in a country that isn't listed in any of the articles linked above, you can use numbers from one of the countries that has international (inbound) reach. This would require your customers to send an international SMS.
Additional Information
For more information, see other options for receiving SMS via local numbers.
