Which countries does Nexmo have numbers in? – Knowledgebase

Questions:

From which countries can Nexmo virtual numbers receive SMS?
Can I receive SMS from Country X with my Nexmo long virtual number?
What is the inbound international reach of Nexmo's SMS virtual numbers?
What markets can I send SMS to from my Nexmo virtual number?
What is Nexmo's virtual number reach?
Which countries does Nexmo have DID / DDI numbers in?

SMS enabled numbers:

Long virtual numbers are designed to send and receive inbound SMS from your local market. E.g. A US long virtual number will be able to receive incoming SMS from a US mobile phone.

SMS + Voice enabled numbers:

Dual enabled numbers can send and receive SMS and make and receive phone calls.

Voice enabled numbers:

Voice numbers can make and receive phone calls and each country has different service features.

Toll-Free numbers:

Toll-free numbers are not accessible from international destinations or payphones.

Local and International Reach:

We can't guarantee that the inbound number can be reached from non-local phone numbers or from other SMS APIs. However, some do successfully receive inbound messages from abroad.

Where international says 'Probably', this means we are told the numbers have international reach, but the number provider has not confirmed the networks they have inbound reach from, hence we promote on a best efforts basis.

Country	Local Reach	International Reach	SMS enabled	Voice enabled	SMS + Voice enabled	Available immediately	Available Upon Request only	Notes
Argentina	Yes	Yes	Yes*	Yes	No	Yes	No	*SMS numbers are available upon request. P2P only.
Australia	Yes	No	Yes	Yes*	No	Yes	Yes*	*Voice numbers are available upon request. Local address required.
Austria	Yes	Yes - see list	No	No	No	No	No
Bahrain	Yes	No	No	Yes	No	No	Yes	Additional paperwork required before number can be assigned.
Belgium	Yes	Likely	No	Yes	Yes	Yes	No
Brazil	Yes	No	Yes	Yes	No	Yes	No
Bulgaria	Yes	No	No	Yes	No	Yes	No
Cambodia	Yes	No	No	Yes	No	Yes	No
Canada	Yes	No - Except countries in the NANP	No	No	Yes	Yes	No
Cayman Islands	Yes	No	No	Yes	No	Yes	No
Chile	Yes	Likely	Yes	Yes	No	Yes	No
China	Yes	No	Yes	No	No	No	Yes	Template must be pre-registered
Colombia	Yes	No	No	Yes	No	Yes	No
Croatia	Yes	No	Yes	Yes	No	Yes	No	SMS numbers are inbound only.
Cyprus	Yes	Yes	No	Yes	No	Yes	No
Czech Republic	Yes	Likely	No	No	Yes	Yes	No
Denmark	Yes	Likely	Yes	Yes	No	Yes	No
Dominican Republic	Yes	No	No	Yes	No	Yes	No
El Salvador	Yes	No	No	Yes	No	Yes	No
Estonia	Yes	Likely	Yes	Yes	No	Yes	No
Finland	Yes	Likely	No	Yes	Yes*	Yes	No*	*SMS+Voice numbers are available upon request
France	Yes	Likely	No	Yes*	Yes	Yes	No*	*Voice numbers are available upon request. SMS numbers must be used for P2P traffic only.
Georgia	Yes	Yes	No	Yes*	No	no	Yes	*Voice numbers are available upon request
Germany	Yes	Likely	Yes	Yes*	No	Yes	No*	*Voice numbers are available upon request
Ghana	Yes	No	No	Yes	No	Yes	No
Guatamala	Yes	No	Yes	No	No	No	Yes
Greece	Yes	No	No	Yes	No	Yes	No
Grenada	Yes	No	No	Yes	No	Yes	No
Honduras	Yes	No	Yes	No	No	No	Yes
Hong Kong	Yes	Yes - see list	Yes	Yes	Yes	No	Yes
Hungary	Yes	No	Yes	Yes	No	Yes	No
India	Yes	No	Yes	No	No	No	Yes*	*SMS numbers are inbound only and available upon request.
Indonesia	Yes	Likely	No	No	Yes*	No	Yes
Ireland	Yes	Yes - see list	Yes	Yes	No	Yes	Yes*	*Voice numbers are available upon request
Israel	Yes	No	No	Yes	Yes	Yes	No
Italy	Yes	No	Yes	Yes	No	Yes	Yes*	*SMS numbers are available upon request.
Jamaica	Yes	No	No	Yes	No	Yes	No
Japan	Yes	No	No	Yes*	No	Yes	No	*temporary out of stock
Kenya	Yes	No	No	Yes	No	Yes	No
Latvia	Yes	Likely	Yes	Yes	No	Yes	No
Lithuania	Yes	Likely	Yes	Yes	No	Yes	No
Luxembourg	Yes	Yes	No	Yes	No	Yes	No
Macau	Yes	No	No	Yes	No	No	Yes
Malaysia	Yes	Likely	No	Yes	Yes	Yes	No
Malta	Yes	Yes	No	Yes	No	No	Yes
Mexico	Yes	No	Yes	Yes	No	Yes	No
Netherlands	Yes	Yes	No	Yes	Yes	Yes	No
New Zealand	Yes	Yes	No	Yes	No	Yes	No
Norway	Yes	Likely	Yes	Yes	No	Yes	Yes*	*Voice numbers are available upon request
Panama	Yes	No	No	Yes	No	Yes	Yes
Peru	Yes	No	No	Yes	No	Yes	No
Philipines	Yes	No	Yes	Yes	No	Yes	Yes*	*SMS numbers are available upon request
Poland	Yes	No	No	Yes	Yes	Yes	No
Portugal	Yes	No	Yes	Yes	No	Yes	Yes*	*Voice numbers are available upon request
Puerto Rico	Yes	No - Except countries in the NANP	No	No	Yes	Yes	No
Romania	Yes	No	No	Yes	Yes*	Yes	No	*SMS+Voice numbers do not have 2-way reach on Digi Mobil
Russia	Yes	Likely	Yes	Yes	No	No	Yes	See specific restrictions here
Singapore	Yes	No	Yes*	Yes	No	No	Yes	*12 month minimum applies
Slovakia	Yes	No	Yes	Yes	No	Yes	No
Slovenia	Yes	Yes	Yes	Yes	No	Yes	Yes*	*Voice numbers available upon request
South Africa	Yes (except 8ta/telcom mobile)	No	Yes	Yes	No	Yes	No	1:1 SMS ratio required
South Korea	Yes	No	No	No	Yes	Yes	No
Spain	Yes	No	Yes	Yes	No	Yes	No
Sweden	Yes	Yes - see list	No	Yes	Yes	Yes	No
Switzerland	Yes	Likely	Yes	Yes	No	Yes	No
Thailand	Yes	No	No	Yes	No	Yes	No
Turkey	Yes	No	Yes	No	No	Yes	Yes*	*SMS numbers are available upon request
UK (+441xx)	Yes	No	No	No	Yes	No	Yes*	*SMS numbers are available upon request
UK(+447480xx)	Yes	Likely	Yes	No	No	No	Yes
UK(+447507xx)	Yes	Likely	Yes	No	No	No	Yes
UK(+447520xx)	Yes	Likely	No	No	Yes	Yes	No
UK(+447937xx)	Yes	Yes - see list	Yes	No	No	No	Yes
UK (+447559xx)	Yes	Likely	Yes	No	No	No	Yes
United States	Yes	No - Except countries in the NANP	No	No	Yes	Yes	No
Venezuela	Yes	No	No	Yes	No	Yes	No

Toll-Free Countries Supported:

Country	Mobile	Landline	Channels	Available through API	Available off API (Upon request)	Notes
Australia	yes	yes	20	no	yes
Belarus	yes	yes	30	no	yes
Belgium	yes	yes	20	no	yes
Botswana	no	yes	20	no	yes
France	yes	yes	20	no	yes
Germany	yes	yes	20	no	yes
Mexico	yes	yes	30	no	yes
Netherlands	yes	yes	20	no	yes
New Zealand	yes	yes	20	no	yes
Norway	yes	yes	20	no	yes
Russia	yes	yes	20	no	yes
South Africa	yes	yes	30	no	yes
Spain	yes	yes	20	no	yes
UAE	yes	yes	30	no	yes	Letter of Intent required by customer
UK	yes	yes	20	no	yes
USA*	yes	yes	30	yes	no

*USA Toll free numbers are SMS and voice enabled. If you have an existing US toll free we can port it for you to enable SMS free of charge. Non-US toll free numbers are voice enabled only.

For numbers that are available for purchase off our API, please contact your Account Manager or support@nexmo.com to start your order. On demand requests can take up to 3 weeks to fulfill.

If you need to receive SMS in a country that isn't listed above, you can use numbers from one of the countries that has international reach. This would require your customers to send an international SMS.