Which countries does Nexmo have numbers in?

Questions:

  • From which countries can Nexmo virtual numbers receive SMS?
  • Can I receive SMS from Country X with my Nexmo long virtual number?
  • What is the inbound international reach of Nexmo's SMS virtual numbers?
  • What markets can I send SMS to from my Nexmo virtual number?
  • What is Nexmo's virtual number reach?
  • Which countries does Nexmo have DID / DDI numbers in?

SMS enabled numbers:

Long virtual numbers are designed to send and receive inbound SMS from your local market. E.g. A US long virtual number will be able to receive incoming SMS from a US mobile phone. 

SMS + Voice enabled numbers:

Dual enabled numbers can send and receive SMS and make and receive phone calls. 

Voice enabled numbers:

Voice numbers can make and receive phone calls and each country has different service features.

Toll-Free numbers:
 

Toll-free numbers are not accessible from international destinations or payphones.

 

Local and International Reach:

We can't guarantee that the inbound number can be reached from non-local phone numbers or from other SMS APIs. However, some do successfully receive inbound messages from abroad.

Where international says 'Probably', this means we are told the numbers have international reach, but the number provider has not confirmed the networks they have inbound reach from, hence we promote on a best efforts basis.

 
Country Local Reach International Reach SMS enabled Voice enabled SMS + Voice enabled Available immediately Available Upon Request only Notes
Argentina Yes Yes Yes* Yes No Yes No  *SMS numbers are available upon request. P2P only. 
Australia Yes No Yes Yes* No Yes Yes*  *Voice numbers are available upon request. Local address required.
Austria Yes Yes - see list No No No Yes No  
Bahrain Yes No No Yes No No Yes  Additional paperwork required before number can be assigned. 
Belgium Yes Likely No Yes Yes Yes No  
Brazil Yes No Yes Yes No Yes No  
Bulgaria Yes No No Yes No Yes No  
Cambodia Yes No No Yes No Yes No  
Canada Yes No - Except countries in the NANP No No Yes Yes No  
Cayman Islands Yes No No Yes No Yes No  
Chile Yes Likely Yes Yes No Yes No  
China Yes No Yes No No No Yes Template must be pre-registered
Colombia Yes No No Yes No Yes No  
Croatia Yes No Yes Yes No Yes No SMS numbers are inbound only.
Cyprus Yes Yes No Yes No Yes No  
Czech Republic Yes Likely No No Yes Yes No  
Denmark Yes Likely Yes Yes No Yes No  
Dominican Republic Yes No No Yes No Yes No  
El Salvador Yes No No Yes No Yes No  
Estonia Yes Likely Yes Yes No Yes No  
Finland Yes Likely No Yes Yes Yes No  
France Yes Likely No Yes Yes Yes No SMS numbers must be used for P2P traffic only.
Germany Yes Likely Yes Yes No Yes No  *Voice numbers are available upon request
Ghana Yes No No Yes No Yes No  
Guatamala Yes No Yes No No No Yes  
Greece Yes No No Yes No Yes No  
Grenada Yes No No Yes No Yes No  
Honduras Yes No Yes No No No Yes  
Hong Kong Yes Yes - see list Yes Yes Yes No Yes  
Hungary Yes No Yes Yes No Yes No  
India Yes No Yes No No No Yes* *SMS numbers are inbound only and available upon request.
Indonesia Yes Likely No No Yes* No Yes  
Ireland Yes Yes - see list Yes Yes No Yes Yes*  *Voice numbers are available upon request
Israel Yes No No Yes Yes Yes No  
Italy Yes No Yes Yes No Yes Yes* *SMS numbers are available upon request.
Jamaica Yes No No Yes No Yes No  
Japan Yes No No Yes* No Yes No  *temporary out of stock
Kenya Yes No No Yes No Yes No  
Latvia Yes Likely Yes Yes No Yes No  
Lithuania Yes Likely Yes Yes No Yes No  
Luxembourg Yes Yes No Yes No Yes No  
Macau Yes No No Yes No No Yes  
Malaysia Yes Likely No Yes Yes* Yes No  *SMS+Voice numbers temporary out of stock
Malta Yes Yes No Yes No No Yes  
Mexico Yes No Yes Yes No Yes No  
Netherlands Yes Yes No Yes Yes Yes No  
New Zealand Yes Yes No Yes No Yes No  
Nigeria Yes No No Yes No Yes No  
Norway Yes Likely Yes Yes No Yes Yes*  *Voice numbers are available upon request
Panama Yes No No Yes No Yes Yes  
Peru Yes No No Yes No Yes No  
Philipines Yes No Yes Yes No Yes Yes*  *SMS numbers are available upon request
Poland Yes No No Yes Yes Yes No  
Portugal Yes No Yes Yes No Yes Yes*  *Voice numbers are available upon request
Puerto Rico Yes No - Except countries in the NANP No No Yes Yes No  
Romania Yes No No Yes Yes Yes No  
Russia Yes Likely Yes Yes No No Yes  See specific restrictions here
Rwanda Yes No Yes No No No Yes  
Singapore Yes No Yes* Yes No No Yes  *12 month minimum applies
Slovakia Yes No Yes Yes No Yes No  
Slovenia Yes Yes Yes Yes No Yes Yes*  *Voice numbers available upon request
South Africa Yes (except 8ta/telcom mobile) No Yes Yes No Yes No  1:1 SMS ratio required
South Korea Yes No No Yes Yes Yes No  
Spain Yes No Yes Yes No Yes No  
Sweden Yes Yes - see list No Yes Yes Yes No  
Switzerland Yes Likely Yes Yes No Yes No  
Thailand Yes No No Yes No Yes No  
Turkey Yes No Yes No No Yes Yes* *SMS numbers are available upon request
UK (+441xx) Yes No No No Yes No Yes* *SMS numbers are available upon request
UK(+447480xx) Yes Likely Yes No No No Yes  
UK(+447507xx) Yes Likely Yes No No No Yes  
UK(+447520xx) Yes Likely No No Yes Yes No  
UK(+447937xx) Yes  Yes - see list Yes No No No Yes  
UK (+447559xx) Yes Likely Yes No No No Yes  
United States Yes No - Except countries in the NANP No No Yes Yes No  
Venezuela Yes No No Yes No Yes No  
 
 Toll-Free Countries Supported:

Country

Mobile

Landline

Channels

Available through API

 Available off API (Upon request) Notes

Australia

yes

yes

20

no yes   

Belarus

yes

yes

30

no  yes   

Belgium

yes

yes

20

no  yes  

Botswana

no

yes

20

no yes  

France

yes

yes

20

no yes   

Germany

yes

yes

20

no  yes   

Mexico

yes

yes

30

no  yes   

Netherlands

yes

yes

20

no  yes   

New Zealand

yes

yes

20

no yes   

Norway

yes

yes

20

no  yes   

Russia

yes

yes

20

no  yes   

South Africa

yes

yes

30

no  yes   

Spain

yes

yes

20

no  yes   

UAE

yes

yes

30

no   yes Letter of Intent required by customer

UK

yes

yes

20

no yes   

USA*

yes

yes

30

yes  no   
*USA Toll free numbers are SMS and voice enabled. If you have an existing US toll free we can port it for you to enable SMS free of charge. Non-US toll free numbers are voice enabled only.
 
For numbers that are available for purchase off our API, please contact your Account Manager or support@nexmo.com to start your order. On demand requests can take up to 3 weeks to fulfill. 
 
If you need to receive SMS in a country that isn't listed above, you can use numbers from one of the countries that has international reach. This would require your customers to send an international SMS. 
 
 
 
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