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What happens if my account balance reaches zero?

Related questions

  • My API has stopped working, why?
  • Why can't I send messages any more?
  • Why have my Phone Numbers have been released?
  • Can I be notified if my credit runs low?


Answer
When your account balance reaches zero, you will no longer be able to use our APIs.

If you have purchased a Phone Numbers from and the monthly payment for this is due while your account balance is zero, the subscription will be cancelled. If your Numbers are cancelled, you have a 90 day period to buy them back before they are offered to other customers.

 

How to avoid running low

Turn on Auto reload to automatically add more credit to your account whenever it gets too low.

Turn on low balance notifications in Your Account Settings so that you can be reminded to top up your account.

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