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How do I make a payment by bank transfer?


Objective

Making a payment to your Vonage API account through a bank or wire transfer.

Applies To

  • Billing and Payments
  • Bank Transfers
  • Wire Transfers

Procedure

Accounts with a Payment History

  1. Sign in to your account.
  2. From the left sidebar, select your username to expand the menu.
  3. Select Billing & Payments.
  4. If you have previously saved a payment method, select Add payment method from the drop-down list of current payment methods. Or, select the Payment Methods tab and click Add Payment Method.
    Screenshot_2021-01-13_at_12.26.38.png

Accounts without a Payment History

  1. On the Billing and Payments page, select Add Funds. This will take you to the New payment method page.
  2. Select Bank Transfer.
  3. Enter the amount you wish to transfer.
  4. Fill in the Invoice Address information to generate the pro forma invoice.
    Screenshot_2021-01-13_at_12.32.02.png

Additional Information

In some cases, a bank transfer will be the only available payment method so you will be redirected there after clicking Billing and Payments in the account navigation menu.

Note: Using the pro forma invoice EST number (Invoice#) or Account ID (API Key) as a reference at the time of the bank transfer is very important in tracking your transfer and topping up your account without any delay. Account top-up can be delayed if no reference is provided at the time of bank transfer.

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