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What should I do if I haven't received a PIN code?


Question

What happens if my Verification request expires?

Applies To

  • Verify API
  • Verification
  • PIN Code

Answer

A Verification workflow will typically expire within 5 minutes of the last attempt if no PIN code has been submitted to Vonage via the Verification Check API call. You can use the Verification Search API to see if a Verification status has been set to EXPIRED. Expired Verification requests are not charged. If the request for a number is EXPIRED, you can submit another Verify request for the same number.

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