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Short codes Features Overview

What are short codes?

A short code is a short virtual number that is usually 5 or 6 digits long. They are typically used to send bulk application to person (A2P) SMS messages for the purposes of Marketing, 2FA, and notifications.

Dedicated

Dedicated short codes are provisioned solely for one customer, you have dedicated access to that shortcode in that country.

Dedicated short codes usually allow 2-way SMS. You can send and receive SMS with a dedicated short code.

Shared

Shared short codes are provisioned for multiple customers.Shared short codes do not allow 2-way SMS. They are for outbound SMS only. Which countries does Nexmo have short codes in?Nexmo has short codes in the following countries:
Country International Reach Shared/ Dedicated Lead Times Availability Set up Fee Monthly rental fee Notes
Canada No Dedicated 6-8 weeks  On Request Only see nexmo.com see nexmo.com  
Canada No Shared* 3-5 business days On Request Only see nexmo.com see nexmo.com  
Colombia No Dedicated 1-2 weeks On Request Only €0 €50 Minimum commitments apply. Contact Sales/Support for more info.
France No Dedicated 8-10 weeks On Request Only €1630 €1600 Minimum commitments apply. Contact Sales/Support for more info.
India No Dedicated 6-8 weeks On Request Only €0 €70 Available on a case by case basis. Minimum commitments apply. Contact Sales/Support for more info.
Japan No Dedicated 8-10 weeks On Request Only €1400 €1400 Available on a case by case basis. Minimum commitments apply. Contact Sales/Support for more info.
Malaysia No Dedicated 10-12 weeks On Request Only €6000  €2250 Available on a case by case basis. Minimum commitments apply. Contact Sales/Support for more info.
Mexico No Dedicated  4-6 weeks On Request Only €1120 €1920 Concatenation and Unicode supported. Available on a case by case basis. Minimum commitments apply. Contact Sales/Support for more info.
New Zealand No Dedicated 6-9 weeks On Request Only €185 €257 Available on a case by case basis. Minimum commitments apply. Contact Sales/Support for more info.
United States No Dedicated 8-12 weeks On Request Only see nexmo.com  see nexmo.com  
United Arab Emirates No Dedicated 4-6 weeks On Request Only €539 €539 Available on a case by case basis. Minimum commitments apply. Contact Sales/Support for more info.
 *Shared short codes do not allow 2-way SMS, they are for outbound SMS only
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