Menu

SMS + Voice Numbers Features Overview


Question

In which countries does Vonage have combined SMS and Voice numbers?

Applies To

  • Voice Numbers
  • SMS
  • Regional Restrictions

Answer

The features of SMS and Voice numbers that Vonage has available are listed by country in the table below. If you need to receive calls or SMS in a country that isn't listed below, you can use numbers from one of the countries that has international reach. For maximum international inbound reach, we recommend numbers from Sweden (see also SMS + Voice Numbers Features Overview). This requires your customers to send international SMS.

For numbers that are available for purchase upon request, contact your Account Manager to start your order. On-demand requests can take up to 3 weeks to complete.

Country

International Reach

Number Type

Availability

Number Order Lead Time*

Purchase Requirements

Notes

Concurrent Inbound Calls per Number

Australia

No

Mobile

Dashboard/API

Instant     50

Austria

Yes

Mobile On Request 1-3 Business days 

Customer name and address, registration number, proof of address document and ID copy.

For direct use only. Onward reselling of numbers is prohibited.

  50

Belgium

No

Mobile

Dashboard/API

Instant     50

Brazil

No

Mobile

Dashboard/API

Instant      

Canada

No - NANP Only

Mobile

Dashboard/API

Instant     P2P only 50

Colombia

Yes

Mobile

On Request

3-5 business days      

Czechia

No

Landline

Dashboard/API

Instant   Inbound voice only
50

Denmark

No

Mobile Dashboard/API Instant      

Finland

No

Mobile

On Request

2 weeks

Company name, contact information, business area and use case

Inbound voice only

 

France

No

Mobile

Dashboard/API

Instant

Customer name and address

SMS traffic must be P2P traffic only

 

Hong Kong

Yes

Mobile Dashboard/API Instant     1

Indonesia

No

Mobile On Request 1 week The numbers are not for selling in APPs nor used by teleconferencing company.

No A2P and inbound only.

Can't be used for facebook, WhatsApp, Skype and other VOIP application. 

20

Israel

No

Mobile

On Request

1-3 Business days     50

Netherlands

Yes

Mobile

Dashboard/API

Instant      

Poland

No

Mobile

Dashboard/API

Instant      

Portugal

No

Mobile

Dashboard/API

Instant     50

Puerto Rico

No - NANP Only

Mobile

Dashboard/API

Instant     50 

Romania

Yes

Landline

Dashboard/API

Instant   SMS is inbound only for Digi Mobil 50

Russia

No

Mobile On Request 5 Business days Business registration and ID for within Russia. Use case. A2P is not allowed 10

South Korea

Yes

Landline On Request 3-4 Weeks Company information, use case, traffic volume and message template are required   50

Sweden

Yes

Mobile

Dashboard/API

Instant   P2P not allowed. No phishing 50

Ukraine

No

Mobile

On Request

7 Business days Local address and proof required A2P and marketing not allowed 50

United Kingdom

No

Mobile

Dashboard/API

Instant   Inbound SMS from the Channel Islands is not supported 50

United States

No - NANP Only

Mobile

Dashboard/API

Instant     50

*Number Order Lead Time is an estimate and purchase requirements must be met prior.

Additional Information

More information can be found in the following articles:

Was this article helpful?
4 out of 6 found this helpful
Follow
Have more questions? Submit a request