Question
- Can Voice API transcribe my calls?
- How can I transcribe my calls?
- Transcription of Voice API calls
Answer
We do not offer a transcription service within Voice API currently, but is will be available in a future release. You can always parse the recording from a call to a third party application to transcribe the call after it has finished. Alternatively, you can use a WebSocket endpoint and connect to a third party application to transcribe your calls in real time from speech to text using Voice API. You can find further information in our documentation: Voice API > WebSocket
Example transcription services you can use are Google Speech, IBM Watson and Microsoft Cognitive Services.