Question
How accurate is the roaming information in Number Insight?
Applies To
- Roaming
- Number Insight
Answer
One of the parameters returned by Number Insight Advanced is whether a number is currently roaming. Unfortunately, this information is not always 100% reliable.
Vonage provides the most accurate information available at the telco layer. This information is rarely updated by telcos immediately. When you land in a new country, sometimes it takes hours or days to receive new carrier settings.
If despite this, you suspect there is a general problem affecting multiple Number Insight queries, submit a Support request.
