Frequently Asked Questions

• SMS Features Overview (Outbound only)
• France : Features & Restrictions
• India: SMS Features & Restrictions
• Indonesia: SMS Features and Restrictions
• UK (United Kingdom): SMS Features and Restrictions
• USA : SMS Features & Restrictions
• How can I troubleshoot SMS delivery?
• How can I handle inbound calls to my voice-enabled virtual number?
• Inbound Voice Features, Restrictions and Capacity
• Track Verify Conversion or Verify Request Usage
• Verify Velocity Rules
• Verify Service to High-Risk Countries
• Can I use Verify with any number in the world?
• Porting away your numbers from Nexmo
• Short codes Features Overview
• SMS + Voice Numbers Features Overview
• Why do some virtual numbers require an address?
• SMS Numbers Features Overview
• Can I port my existing local virtual phone number to Nexmo?
• Toll-free Numbers Features Overview
• Voice Numbers Features Overview
• Which countries does Nexmo have numbers in?
• Separate logins for help.nexmo.com and dashboard.nexmo.com
• Issues with Alipay payments
• How do I set up automatic payments?